Privacy Policy
Last Updated: January 27, 2026
Information We Collect
AnvilPoint Cuyahoga Falls Concrete collects information necessary to provide you with accurate estimates and quality service. This includes your name, address, phone number, email address, and details about your project needs. We may also collect payment information when you hire us for services. When you visit our website, we automatically collect certain technical information such as your IP address, browser type, and pages visited. This helps us improve our website and understand how visitors use our services.
How We Use Your Information
We use the information you provide to prepare estimates, schedule projects, complete your concrete work, and communicate with you about your service. Your contact information allows us to send appointment reminders, provide project updates, and follow up after completion to ensure satisfaction. We may also use your email address to send occasional information about our services, special offers, or concrete maintenance tips. You can opt out of marketing emails at any time by clicking the unsubscribe link in any message we send.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers who assist us in business operations, such as payment processors, scheduling software, or email service providers. These companies are required to protect your information and use it only for the purposes we specify. We may also disclose information if required by law, such as responding to a court order or legal process, or to protect the safety and rights of our company, employees, or customers.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure connections when collecting sensitive information like payment details. We train our employees on proper data handling procedures and limit access to personal information to those who need it to perform their jobs. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We encourage you to use caution when sharing sensitive information online.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, though disabling cookies may limit some website functionality. We may also use analytics services like Google Analytics to understand website traffic patterns and improve our online presence. These services collect anonymous usage data that helps us make informed decisions about website improvements.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. If you want to review what information we have about you, request corrections, or ask us to remove your data from our systems, please contact us. Please note that we may need to retain certain information for legal or business purposes, such as warranty records or payment history. You also have the right to opt out of marketing communications while still receiving essential service-related messages about your projects.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or review sites. We are not responsible for the privacy practices of these external sites. When you click on a third-party link, you are leaving our website and should review the privacy policy of any site you visit. We encourage you to be cautious about the information you provide to any website and to read their privacy policies before sharing personal details.
Children's Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under 13 years of age. If we discover that we have accidentally collected information from a child, we will delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can remove the data from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page and may notify you through our website or by email. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated privacy policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at (330) 636-7900 or hello@cuyahogafallsconcrete.com. You can also write to us at AnvilPoint Cuyahoga Falls Concrete, 3394 Orchestra St, Cuyahoga Falls, OH 44223. We will respond to your inquiry as quickly as possible and work with you to address any concerns about your privacy.